Privacy Policy
Effective Date: 03/29/2024
Chatwin Counseling (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Chatwincounseling.com (the “Site”). Please read this policy carefully. If you do not agree with the terms of this policy, please do not use our website.
1. Information We Collect
We may collect the following types of information when you visit or interact with our Site:
A. Personal Information You Provide
-Name
-Email Address
-Phone Number
-Payment information (if purchasing a product or service)
-Any other information you voluntarily submit via forms, emails, or other communication
B. Automatically Collected Information
-IP Address
-Browser type and version
-Referring website
-Pages you visit and time spent on them
-Cookies and tracking technology (see section 6)
C. Information from Third Parties
We may receive data from third-party services (e.g., payment processors, email marketing services, or analytics providers) when you interact with our website.
2. How We Use Your Information
We use the information we collect to:
-Provide, operate, and improve our Site and services
-Process transactions and send order confirmations
-Communicate with you about updates, offers, and services
-Personalize your experience on our Site
-Respond to inquiries and customer service requests
-Prevent fraud, enforce policies, and protect our legal rights
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:
-Service Providers: We may share information with third-party vendors who help us run our business (e.g., payment processors, email marketing platforms, analytics providers).
-Legal Compliance: We may disclose information if required by law or to protect our rights, safety, or property.
-Business Transfers: If our business undergoes merger, acquisitions, or sale, your information may be transferred as part of that transaction.
4. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure. We encourage you to take steps to protect your own data, such as using strong passwords and keeping login credentials confidential.
5. Your Rights & Choices
Depending on your location, you may have rights over your personal data, including:
-Accessing, updating, or deleting your personal information
-Opting out of marketing emails (unsubscribe links are included in emails)
-Disabling cookies via your browser settings
-Requesting data portability (where applicable)
To exercise any of these rights, please contact us at nicolechatwin@chatwincounseling.com
6. Cookies & Tracking Technologies
Our site uses cookies and similar tracking technologies to enhance user experience and analyze site traffic. You can manage your cookie preferences through your browser settings.
7. Third Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before submitting any personal information.
8. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect information from children. If we discover that we have collected data from a child, we will take immediate steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
Chatwin Counseling
nicolechatwin@chatwincounseling.com
4653 Carmel Mountain Road
Suite 308/Unit 245
San Diego, CA 92130